Domain Hosting: A Helpful Guide for Beginners

When do you hear about the domain for the first time? What else did you explore about the domain name? How does a domain name impact your brand image? These are some questions that every beginner understands while learning about the domain name for the first time.

However, people couldn’t understand the exact importance of the domain name and how a web hosting service is important. If you are only starting, then all of these several terms may sound too technical.

This guide would work as a beginner’s guide to understand the domain name and how it works while setting up a business website. So, let us get started:

What is a domain name? 

Domain name is the name of the website. When a person wants to visit or take a tour of your website, he or she will require a domain name to type in the URL.

A domain name splits into three important parts: www that is the world wide web, second is your business or brand name like “hostingSeller” and the last is domain extension like “.COM”. If we combine all the three parts, we get a domain name i.e., “www.hostingSeller.Com”

Such domain names help to distinguish one domain name from another. Originally the names are in the form of number that is called IP address like 66.248.55.2

However, with these numbers it would get challenging to remember the brand name and distinguish one from another. Thus, domain names are advised, where every business stands unique and represents its identity through its domain name.

If you want to visit a website, you don’t need to enter a long number. Instead, you can visit the site by inserting a domain name on the browser bar and click enter.

How do domain names function? 

Finalising a domain name is the first step, domain registration is the second, and then comes domain hosting. To make a domain name function, one needs to go through the domain hosting, it’s unavoidable.

When you enter a domain name in the web browser, it first sends a request to a global network of servers that forms the Domain Name System (DNS). These servers then look up for the name server associated with the domain and forward the request to those name servers.

The domain hosting is managed by servers that are basically a computer managed by a hosting company.

Difference between a domain name, website and web hosting: 

A website is made up of several HTML pages, website builder software, images, and more. If the domain name is the web address of your site, then web hosting is the name where your website lies.

Originally, it’s a computer where your website’s files are stored. Such computers are called servers and they are offered as a service by hosting companies.

domain hosting and a website both are crucial to make your website live or execute through the web.

Variety of domain name: 

A single domain name could have different extensions. A domain extension comes at the end of the domain name and represents the website type. There are several extension types available like .org, .net, .info, .io, etc.

Top Level Domain: 

Top Level Domain or briefly described as TLD is the most popular domain name extensions like .com, .org, .co, .net, etc.

Country code top level domain: 

Country code top level domain or ccTLD are country specific domain names that end with country code extension like .uk for the United Kingdom.

Sponsored top level domain: 

Sponsored top level domain or sTLD is a category of TLDs that has a sponsor indicating a specific community served by the domain extension.

Conclusion: 

The above information has unfolded various important things about domain name and its types. If you are still curious to know more about domain hosting and why it is essential, you can check various informative articles about the same.

Also, you can search for the best domain hosting provider, so you can get proper assistance and customer support in figuring out the issues related to your domain, website, or website hosting. A trusted and reliable hosting service is paramount when it comes to bringing your business online.

Tips to Offer an Amazing Customer Service With Your Reseller Hosting Business

Web hosting is a competitive industry. With large website hosting companies, affiliates, and resellers trying to target similar market segments, there are very few differentiating factors between service providers. As a Hosting Reseller, you have a lot to manage – marketing, selling, accounting and billing, client management, and support. With most providers offering similar hosting packages and using digital marketing tools to advertise their services, customer service can be a huge differentiator when it comes to a site owner choosing between two providers. Today, we are going to offer some tips to help you provide amazing customer service to your web hosting clients and establish a profitable business.

Tip 1. Technology can improve response times

Imagine a client contacting you because their website is loading very slow. If your response takes time, then you might end up having an angry client on hand or maybe even lose them and get a bad brand reputation. Use technology to improve your response time. If there is a technical issue, then you must have a system in place that alerts you of any problem before the client contacts you. Imagine responding to such a call with a resolution! You would win the client’s trust in a jiffy! Use tools to monitor your client’s websites and always stay on top of any issues to reduce your response time.

Tip 2. Create self-help content

In today’s times, people are happy finding answers themselves if they get an efficient interface. They prefer spending some time looking for answers than chasing a customer service executive to help solve their queries. It also allows them to get answers at odd hours. You can help your clients by creating self-help content like video tutorials and guides. You can embed this content on your website or automate it as a response to standard queries.

Tip 3. Use chatbots

Chatbots are a blessing for businesses as they use artificial intelligence to answer many basic queries. How many times have your clients called/emailed you asking for the process of upgrading their plan or changing the address? A chatbot can quickly answer such queries without wasting your time. It is also a great way to engage prospects and site visitors. Many people prefer having a chatbot dishing out information rather than going through webpages.

Tip 4. Choose a hosting provider that offers technical support to your clients

The popular web hosting providers offering Reseller Hosting in India have a dedicated team of experts providing support to all resellers and their clients. It can be beneficial in handling highly technical queries, especially if you are not technically skilled. Hence, ensure that you choose the perfect Reseller Hosting plan for your business.

Tip 5. Keep your business client-centric

As a Hosting Reseller, it is essential to remember that prospective clients will compare your services to those offered by big hosting companies. Hence, it is crucial to reach out to your clients to make sure that they know how to use the hosting services, conduct regular follow-ups for queries raised by them, and ensure that you keep in regular touch with them.

Summing UpRemember, one of the primary reasons behind people opting for Reseller Hosting plans is personalized service. Hence, ensure that you pay attention to various factors including the customer service function of your business and ensure that you build a set of happy clients that are willing to refer you to their friends and acquaintances. Good Luck!